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UK insurers need enforcement now, regulator told in consumer 'super-complaint'

By Sofia Gerace ( September 23, 2025, 10:53 GMT | Insight) -- UK home and travel insurers are guilty of "widespread failings" and must be better held to account by their regulator, the country's chief consumer group has said. Which has used its rare legal power to lodge a super-complaint over the issue that lays out action it wants the Financial Conduct Authority to take, including "urgent" enforcement and a market investigation. The FCA has 90 days to respond.UK home and travel insurers are guilty of "widespread failings" and must be better held to account by their regulator, the country's chief consumer group has said after filing a "super-complaint" over the issue....

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