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Kmart's facial-recognition use violated Australians' privacy, top official determines

( September 18, 2025, 00:06 GMT | Official Statement) -- MLex Summary: Kmart’s use of facial-recognition technology to capture the images of every customer entering 28 of the retailer’s stores breached Australians’ privacy, the country’s privacy watchdog has concluded. In a determination published Thursday, Privacy Commissioner Carly Kind found Kmart didn’t notify shoppers or seek their consent to use the technology to collect their biometric information, which, as sensitive personal information, enjoys higher protections under Australia’s 1988 Privacy Act. “I do not consider that [Kmart] could have reasonably believed that the benefits of the FRT system in addressing refund fraud proportionately outweighed the impact on individuals’ privacy,” Kind said.The determination by Privacy Commissioner Carly Kind is attached and the statement follows: ...

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