Central Bank of Ireland: Central Bank Publishes Revised Consumer Protection Code
( October 19, 2011, 15:15 GMT | Official Statement) -- MLex Summary: The Central Bank of Ireland has published its revised Consumer Protection Code, which will come into force from 1 January 2012. It brings in stricter rules on how regulated bodies contact consumers in arrears and deal with vulnerable customers, stronger mis-selling guidelines, a deadline for complaint resolution and requirements for greater transparency, especially in the case of charges.Full press release follows below. The code and feedback on the review is attached below....
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