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FCA outlines mortgages, savings, insurance work to ensure fairness for consumers

( June 18, 2019, 23:01 GMT | Official Statement) -- MLex Summary: The Financial Conduct Authority has outlined work begun last year to address "loyalty penalties," which see longstanding customers for recurring services charged higher rates than newer ones. It said it has looked at mortgages, cash savings and general insurance markets to make them fairer for "longstanding and vulnerable" customers, and will keep working closely with the Competition and Markets Authority, which is due to publish a progress update today on related recommendations.Statement follows....

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