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UK General Insurance referred to FCA by Which for rejected wedding-cancellation claims

( August 20, 2020, 09:12 GMT | Official Statement) -- MLex Summary: UK General Insurance has been reported to the Financial Conduct Authority by consumer-rights organization Which for its “dubious tactics” in denying policy claims for wedding cancellations amid the Covid-19 pandemic. A Subject Access Request to emails showed the insurer admitted guidance given to customers was “contradictory to say the least,” with Which arguing the firm is exploiting unclear terms and conditions to avoid payouts.Statement follows....

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