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Lloyds must step up PPI-compliance with external monitor, CMA says

( October 4, 2018, 13:19 GMT | Official Statement) -- MLex Summary: Lloyds Banking Group must hire an external monitor and to step up its reporting about compliance with rules on payment protection insurance, the Competition and Markets Authority has said. The CMA said it issued the order after the bank notified the authority of breaches such a missing customer communications and overcharging some policyholders.Full statement follows. CMA directions and the Lloyds plan are attached. ...

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