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Direct Line to review compliance with UK FCA rules after charging existing customers more

( September 1, 2023, 08:53 GMT | Official Statement) -- MLex Summary: Direct Line Group will provide customers with compensation if they were charged more as an existing home and motor insurance policyholder than a new one would have been. It is the first time a company has agreed a formal voluntary review with the UK Financial Conduct Authority, whose rules require that new and existing customers are given the same price quotes. Direct Line will assess renewal prices charged since Jan. 1, 2022.Statement follows...

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