Car finance customers want choice of an immediate settlement, UK regulator says
( November 3, 2026, 09:26 GMT | Official Statement) -- MLex Summary: A survey shows the majority of customers who have complained about being mis-sold car finance or are considering doing so would prefer the choice of an immediate compensation offer rather than waiting for legal challenges to the financial watchdog payment plan to conclude, the Financial Conduct Authority said. The FCA is facing a challenge from car finance companies to its compensation plan to compensate consumers who were mis-sold car finance. It has set out minimum expectations for communications that accompany any voluntary settlement offers made by lenders to consumers, and determined in line with the scheme, during this period.Statement follows. The FCA's expectations document is attached....
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