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With Amazon 'dark patterns' trial looming, US FTC wins right to depose UX employees

By Mike Swift ( May 28, 2025, 00:03 GMT | Comment) -- With Amazon's trial against the US Federal Trade Commission over whether it used "dark patterns" deceptive design to manipulate consumers to subscribe to its Prime service just four months away, the FTC has won the right to depose six additional current or former Amazon employees about their concerns about the company's communications with consumers. The additional depositions illustrate the FTC working to build a record where a jury could hear testimony about how pleas by employees to fix the Prime subscription process were rebuffed by senior executives who cared more about the bottom line.As Amazon moves to short-circuit a looming trial on US Federal Trade Commission claims the company used “dark patterns” deceptive website design, the FTC has won the right to depose six Amazon employees about design they termed “sneaky” and “manipulative.”...

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