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‘User friction’ expected as UK online services introduce age-assurance checks

By Sara Brandstätter ( April 10, 2025, 15:16 GMT | Insight) -- The UK media regulator expects “user friction” as online service providers introduce age-assurance checks, an Ofcom official has said. Services should prepare themselves now for compliance with the protecting-minors requirements of the Online Safety Act, said Daniel Fitter, Ofcom’s age-assurance policy principal, at a conference yesterday.Ofcom, the UK media regulator, has warned that online platforms should expect a degree of negative feedback from users, as services introduce age-assurance checks in order to meet their new obligations under the Online Safety Act....

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