Tech firms face new duties to bereaved parents, UK regulator confirms

( November 11, 2026, 13:15 GMT | Official Statement) -- MLex Summary: Tech firms must clearly explain how bereaved parents can request information about their child’s use of a service, under new UK online safety duties taking effect Wednesday. In final guidance, communications regulator Ofcom explained how categorized services should comply, setting out expectations on disclosure policies, support functions, timely responses and accessible complaints procedures. The duties, established under the Online Safety Act, do not require providers to disclose information or prescribe what their disclosure policies must say.Press release follows. Statement and final guidance attached. ...

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