US judge weighs if Google overstepped consent to record customer service calls

By Maria Dinzeo ( October 13, 2026, 22:58 GMT | Insight) -- California consumers would never have consented to having their customer service calls recorded had they known Google could use their conversations to train its AI models, an attorney for the consumers argued Tuesday in urging a federal judge to let a wiretapping lawsuit against the company proceed.California consumers would never have consented to having their customer service calls recorded had they known Google could use their conversations to train its own artificial intelligence models, an attorney for the consumers argued Tuesday in urging a federal judge to let a wiretapping lawsuit against the company proceed....

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