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American Express failed to prevent unauthorized data access, Australian watchdog finds

By Saloni Sinha ( June 15, 2026, 09:08 GMT | Insight) -- American Express Australia breached the country’s privacy laws by failing to take reasonable steps to protect a customer's personal information from unauthorized access by an employee, the privacy regulator has found. In a statement on Monday, the Office of the Australian Information Commissioner said the financial-services company failed to adequately mitigate insider security risks after an employee accessed the complainant's personal information “for purposes outside of legitimate business purposes.” American Express Australia breached the Australian privacy laws by failing to take reasonable steps to protect a customer's personal information from unauthorized access by an employee, the privacy regulator has found....

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