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UK businesses receive guidance on how to prepare for data protection complaints

( February 12, 2026, 16:46 GMT | Official Statement) -- MLex Summary: Guidance on how UK businesses should handle data protection complaints has been published by the Information Commissioner’s Office ahead of statutory requirements taking effect June 19 under the Data (Use and Access) Act. The privacy regulator said organizations must have clear processes to receive, assess and respond to complaints, keep records and inform individuals of outcomes, as more cases are expected to be resolved directly by companies rather than escalated to the regulator under the new framework.Statement follows....

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