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US health insurers face new prohibitions on using AI alone to deny claims

By Amy Miller ( June 3, 2025, 21:51 GMT | Comment) -- Health insurance companies are under increasing scrutiny over their use of artificial intelligence to deny claims. US states are enacting new laws prohibiting using AI alone to deny insurance claims, while US judges are letting lawsuits over health insurers' AI practices move forward. Across the US this year, state lawmakers have introduced more than 50 bills taking aim at health insurance companies’ use of artificial intelligence to deny claims, and they’re succeeding in states such as Maryland and Arizona, with several others close behind.Health insurance companies are under increasing scrutiny over their use of artificial intelligence to handle claims, from both state lawmakers and federal judges, despite recent efforts to roll back enforcement....

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