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UK explores ‘citizen AI agents’ to drive adoption and boost public services

By Frank Hersey ( May 6, 2025, 17:14 GMT | Insight) -- Citizen AI agents are one of the three areas of AI that the UK government is looking at to improve access to public services, the science minister told Parliament today. Customer services and government efficiency are the other aspects receiving a share of 42 million pounds in funding announced in March.The three showcase uses of advanced AI due to get tens of millions of pounds of UK funding are “future customer experience,” “citizen AI agents” and the “government efficiency accelerator,” science minister Patrick Vallance confirmed today.  ...

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