UK delivery companies told to improve service or face tighter rules

( October 27, 2026, 10:19 GMT | Official Statement) -- MLex Summary: UK delivery companies such as Evri and Yodel have been told to improve services or face tighter rules. Ofcom, the regulator for postal services, on Tuesday said a survey had found that customer satisfaction declined in 2026 for the first time in four years. Ofcom said it's "considering further action to ensure customers are adequately protected, including whether strengthened regulation is needed."Statement follows. Report attached....

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