Google gets dismissal, arbitration of US privacy claims over customer service calls
( October 23, 2026, 03:43 GMT | Official Statement) -- MLex Summary: Google did not intentionally record calls between Californians and customer service representatives without consent through its Google Cloud Contact Center AI, according to a California federal judge. US District Judge Rita F. Lin granted a motion to dismiss privacy claims against the companies and compelled arbitration as to three plaintiffs.See attached file. ...
Prepare for tomorrow’s regulatory change, today
MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term.
Know what others in the room don’t, with features including:
- Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more
- Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice needs
- Predictive analysis from expert journalists across North America, the UK and Europe, Latin America and Asia-Pacific
- Curated case files bringing together news, analysis and source documents in a single timeline
Experience MLex today with a 14-day free trial.