Shopee Indonesia courier case shows limits of behavioral remedies, study finds
By Roffie Kurniawan ( July 23, 2026, 08:27 GMT | Insight) -- Indonesia's antitrust regulator says its intervention in Shopee's courier-selection practices generated an estimated 1.477 trillion rupiah ($82.5 million) in economic benefits during the first year after the company implemented behavioral commitments. But a post-case evaluation found Shopee Express continued to dominate courier selection and platform algorithms remained influential, prompting the regulator to call for stronger oversight of algorithm neutrality and other digital competition issues.The Indonesian antitrust regulator’s intervention in Shopee's courier-selection practices may have generated an estimated 1.477 trillion rupiah ($82.5 million) in economic benefits, but a post-case evaluation suggests behavioral commitments may not be enough on their own to immediately address algorithm-driven competition concerns on digital platforms. ...
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