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Ticket platforms, venues in South Korea to revise unfair terms after KFTC review

( May 6, 2026, 03:01 GMT | Official Statement) -- MLex Summary: South Korea’s competition regulator said 19 performance venues and ticketing platforms will revise unfair terms in paid membership programs after a review found nine types of problematic clauses. The operators include Seoul Arts Center, Lotte Concert Hall, Gwangju Arts Center, Busan Cultural Center and Interpark. The Korea Fair Trade Commission said the terms included blanket refund bans after users received discounts or advance-booking benefits, excessive refund deductions, liability waivers where user and operator fault overlapped, deletion of user posts without prior notice or a chance to respond, vague grounds for refusing or restricting membership, burdensome cancellation methods, deemed consent to revised terms or inadequate notice of changes and unfair court-jurisdiction clauses. The operators submitted corrective plans and will complete revisions and implementation promptly before providing supporting materials to the regulator.Statement is attached (in Korean)....

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