This is the new MLex platform. Existing customers should continue to use the existing MLex platform until migrated.
For any queries, please contact Customer Services or your Account Manager. Dismiss

WhatsApp faces EU antitrust scrutiny over third-party AI chatbot policy

By Lewis Crofts and Nicholas Hirst ( November 21, 2025, 16:12 GMT | Insight) -- WhatsApp has caught the eye of EU enforcers over a new policy to remove rival AI agents from the messaging platform, MLex has learned. The company behind AI assistant Poke.com called on the European Commission to intervene “urgently,” and another, Luzia, said it was in touch with competition authorities from Spain, the EU and elsewhere and answering questions. The commission said it was “looking into” the issue.WhatsApp has caught the eye of EU enforcers over a new policy to remove rival AI agents from the messaging platform, MLex has learned....

Prepare for tomorrow’s regulatory change, today

MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term.


Know what others in the room don’t, with features including:

  • Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more
  • Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice needs
  • Predictive analysis from expert journalists across North America, the UK and Europe, Latin America and Asia-Pacific
  • Curated case files bringing together news, analysis and source documents in a single timeline

Experience MLex today with a 14-day free trial.

Start Free Trial

Already a subscriber? Click here to login