By Patricia Figueiredo ( November 11, 2025, 17:15 GMT | Insight) -- AI chatbots such as ChatGPT occupy a gray area under the UK’s Online Safety Act, regulator Ofcom has admitted, as a senior official sought to clarify how generative AI tools fit within the law. Ofcom's approach remains “case by case,” Mark Bunting said. He also warned that several large platforms will have to update weak or incomplete risk assessments submitted to reflect newly added priority offenses.AI chatbots such as ChatGPT occupy a gray area under the UK’s Online Safety Act, regulator Ofcom has admitted, as a senior official sought to clarify how generative AI tools fit within the law....
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