This is the new MLex platform. Existing customers should continue to use the existing MLex platform until migrated.
For any queries, please contact Customer Services or your Account Manager. Dismiss

Human touch dealt with FRT 'false positives,' Bunnings tells Australian privacy trial

By James Panichi ( October 23, 2025, 06:09 GMT | Insight) -- Bunnings’ former security chief wasn’t concerned about the facial-recognition technology rolled out by his company misidentifying repeat shoplifters because any alert was immediately double-checked by a staff member of the Australian hardware retailer before the customer was approached. In a court hearing in Melbourne on Thursday, Alex MacDonald said he was reviewing false positives by the Hitachi technology deployed in 62 stores “on a daily basis” but knew that they would be detected by Bunnings staff before the cases were escalated by the stores’ security teams.Bunnings’ former security chief wasn’t concerned about the facial-recognition technology, or FRT, rolled out by his company misidentifying repeat shoplifters because any alert was immediately double-checked by a staff member of the Australian hardware retailer before the customer was approached....

Prepare for tomorrow’s regulatory change, today

MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term.


Know what others in the room don’t, with features including:

  • Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more
  • Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice needs
  • Predictive analysis from expert journalists across North America, the UK and Europe, Latin America and Asia-Pacific
  • Curated case files bringing together news, analysis and source documents in a single timeline

Experience MLex today with a 14-day free trial.

Start Free Trial

Already a subscriber? Click here to login

Related Sections