OpenAI removed suicide safeguards before teen's death, parents say in US complaint (update*)
By Amy Miller ( October 22, 2025, 22:33 GMT | Insight) -- OpenAI removed suicide-prevention safeguards in the months leading up to a teenage user’s death specifically to increase engagement, his parents allege in their latest amended complaint against the artificial intelligence company. OpenAI gave its chatbot a "roadmap" to engage with users who talk about self harm in an effort to keep them online longer, "and we see that exact roadmap playing out with horrible consequences," said their attorney, J. Eli Wade-Scott. OpenAI removed suicide-prevention safeguards in the months leading up to a teenager user’s death specifically to increase engagement, his parents allege in their latest amended complaint against the artificial intelligence company....
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