UK insulation, solar-panel firms fined £550,000 for unlawful calls

( September 25, 2025, 10:38 GMT | Official Statement) -- MLex Summary: Two UK home improvement firms selling insulation services and solar panels have been fined £550,000 for making millions of unlawful automated sales calls. Home Improvement Marketing and Green Spark Energy, which shared a director, relied on avatar software to deliver pre-recorded sound clips triggered by overseas calls, the UK's privacy regulator has found. Their practices breached the Privacy and Electronic Communications Regulations, or PECR, the Information Commissioner’s Office said on Thursday. Both were issued with enforcement notices requiring them to halt the practices.Statement follows. Enforcement notices attached....

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