This is the new MLex platform. Existing customers should continue to use the existing MLex platform until migrated.
For any queries, please contact Customer Services or your Account Manager. Dismiss

Meta denies forcing AI chatbot on WhatsApp users in Italian antitrust probe

By Anna Ferrari ( July 30, 2025, 14:45 GMT | Insight) -- Meta Platforms has disputed claims today by the Italian antitrust authority that it abused its dominant position by imposing its Meta AI service on WhatsApp users. It said it would cooperate with the AGCM probe, but argued that it "gives millions of Italians the choice to use AI in a place they already know, trust and understand.” At issue are alleged tying decisions, user lock-in effects, and use of WhatsApp interactions to train Meta AI's model. Meta Platforms has disputed claims today by the Italian antitrust authority that it abused its dominant position by imposing its AI service on users of its WhatsApp messaging service....

Prepare for tomorrow’s regulatory change, today

MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term.


Know what others in the room don’t, with features including:

  • Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more
  • Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice needs
  • Predictive analysis from expert journalists across North America, the UK and Europe, Latin America and Asia-Pacific
  • Curated case files bringing together news, analysis and source documents in a single timeline

Experience MLex today with a 14-day free trial.

Start Free Trial

Already a subscriber? Click here to login