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Agoda amends site features after Singapore regulator's concerns

( June 16, 2025, 08:11 GMT | Official Statement) -- MLex Summary: The Competition and Consumer Commission of Singapore has raised concerns over several potentially misleading design elements on Agoda’s Singapore website and mobile app, including ranking algorithms, labels and countdown timers. The CCCS found that features such as “Best Match” rankings, preferred badges and urgency cues could mislead consumers regarding pricing, placement and booking urgency. Agoda has since revised or removed the flagged elements and provided a voluntary undertaking to address the issues. The CCCS warned that businesses using interface designs that distort consumer choice risk breaching fair trading laws and signaled ongoing scrutiny of manipulative online practices.The full statement is attached....

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