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Use of facial recognition to stop shoplifting welcomed by UK privacy watchdog

By Patricia Figueiredo ( April 8, 2025, 12:11 GMT | Insight) -- Retailers using facial-recognition technology to detect and prevent crime such as shoplifting is “in the public interest and a benefit to society,” the UK privacy watchdog told MLex today. The Information Commissioner’s Office cautioned, though, that to be lawful, the use of such tools must be balanced against people’s privacy rights and safety checks must be in place. Supermarket Asda last week became the latest retailer to try the technology to catch shoplifters.Retailers using facial-recognition technology to detect and prevent crime such as shoplifting is “in the public interest and a benefit to society,” the UK privacy watchdog told MLex today, while cautioning that their use must be balanced against people’s privacy rights....

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