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Google must face US wiretapping claims over AI customer call tool

By Xu Yuan ( February 11, 2025, 20:17 GMT | Insight) -- Google must face wiretapping allegations over the use of its artificial intelligence-supported technology by businesses including Hulu and Verizon aimed at enhancing the qualify of customer service calls, a US federal judge ruled.Google must face wiretapping allegations over the use of its artificial intelligence-supported technology by businesses including Hulu and Verizon aimed at enhancing the qualify of customer service calls, a US federal judge ruled....

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