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Financial services firms’ capture of generative AI use soars 400 percent

By Frank Hersey ( November 18, 2024, 13:50 GMT | Insight) -- The number of regulated financial services companies seeking to capture data from generative artificial intelligence tools has quadrupled in the last year, according to a survey. The capture of social media use has also climbed steeply. Different regulatory regimes for data privacy and off-channel communications between the UK and the US show a clear difference in how companies capture communications.Financial service companies are scrutinizing staff use of internal and external generative artificial intelligence tools in far larger numbers over compliance concerns, finds a report by Global Relay, a supplier of communications and recordkeeping services. ...

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