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Groupon told to improve treatment of customers by UK CMA following consumer-law probe

( August 9, 2021, 09:11 GMT | Official Statement) -- MLex Summary: Groupon has been told by the UK Competition and Markets Authority to make changes to how it treats customers, or risk court action. The CMA said its consumer-law investigation has found evidence that Groupon doesn't always provide customers with the refunds and other forms of redress, such as replacement items, to which the CMA considers they are legally entitled. In cases where customers haven't received the goods or services they paid for, they are sometimes only offered Groupon credits instead of refunds, the CMA said.Statement follows....

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