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Facebook's Kustomer deal to undergo EU probe after European Commission accepts referral

By Andrew Boyce ( May 12, 2021, 10:28 GMT | Insight) -- Facebook’s bid for customer-services startup Kustomer will be reviewed by the European Commission, which today accepted a request from Austria and other member states to take over the investigation. The EU merger watchdog said the deal risked harming competition in markets for customer relationship management software and online display advertising services.Facebook’s bid for customer-services startup Kustomer will be reviewed by the European Commission, which today accepted a request from Austria and other member states to take over the investigation....

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