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Ryanair breaches GDPR with biometric verification process, trade body complains (update*)

By Sam Clark ( May 21, 2024, 08:00 GMT | Insight) -- Ryanair has breached the EU General Data Protection Regulation by forcing customers to verify themselves using facial scans, a trade body has alleged. EU Travel Tech, which represents online travel agents, has filed complaints with the French and Belgian data protection authorities regarding the airline’s practices, it said today. The group, alongside two others, also wrote to the European Commission urging it to ensure the Irish data watchdog enforces the GDPR against Ryanair.Ryanair’s requirement that customers verify themselves using biometric data breaches the General Data Protection Regulation, a trade body has alleged....

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