BYD clarifies car warranty manual to allow repairs by non-authorized providers in Hong Kong

( October 3, 2024, 09:09 GMT | Official Statement) -- MLex Summary: Hong Kong's Competition Commission today said Chinese electric-vehicle maker BYD has amended its car warranty manual to clarify that maintenance and repairs, including on the traction battery, can be done by non-authorized service providers without affecting the warranties. The revisions came after the regulator raised concerns that ambiguous terms regarding the lifetime warranty of the traction battery might mislead car owners into thinking that they must use authorized maintenance and repair services, the commission said in a statement. The regulator said BYD's move will enhance competition among car maintenance and repair service providers, potentially reducing costs for BYD car owners. The statement is attached....

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BYD clarifies car warranty manual to allow repairs by non-authorized providers in Hong Kong

Prepare for tomorrow’s regulatory change, today

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