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UK Competition Authority: OFT looks at online barriers faced by small and medium-sized businesses

( July 7, 2010, 16:02 GMT | Official Statement) -- MLex Summary: The UK Competition Authority, OFT, has launched a consultation to seek the views of businesses on barriers faced by small and medium-sized companies online. The consultation is based on a report compiled by independent consultancy Plum, which found that some businesses depend on particular providers and are sensitive to system changes or loss of service, that platform responses to consumer complaints can be disruptive, and innovation and cost reduction achieved online have not been matched in the offline value chain.The full statement follows:...

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