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Vodafone, EE, Three, O2 targeted by planned UK mass claim over ‘loyalty penalties’

By Simon Zekaria ( December 8, 2023, 10:45 GMT | Insight) -- Mobile network operators Vodafone, EE, Three and O2 have been targeted by a planned UK mass claim over so-called "loyalty penalties" — the charging of existing customers more than new customers for the same services. The proposed claim has been brought by consumer champion Justin Gutmann, who as class representative is seeking more than 3 billion pounds in compensation for alleged overcharging on around 28 million contracts.Vodafone, EE, Three, and O2 have been targeted by a planned UK mass claim over so-called "loyalty penalties" — the charging of existing customers more than new customers for the same services....

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