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Ryanair faces GDPR complaint from Spanish passenger on facial-recognition technology

By Matthew Newman ( July 27, 2023, 15:19 GMT | Insight) -- Ryanair is facing a complaint from a Spanish passenger, who argues that the airline’s policy of requiring facial-recognition technology to verify her identify is a violation of the EU’s data protection rules. The complaint comes as the EU debates the use of such technology in the bloc's draft Artificial Intelligence Act for law-enforcement purposes. European data protection authorities have called for a general ban on "any use of AI for automated recognition of human features in publicly accessible spaces."Ryanair is facing a complaint from a Spanish passenger, who argues that the airline’s policy of using facial recognition technology to verify her identify is a violation of the EU’s data protection rules....

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