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Meta ordered by Brazil to suspend WhatsApp AI ban

By Maria Júlia Baumert ( January 12, 2026, 22:23 GMT | Insight) -- Brazil’s competition authority has ordered WhatsApp owner Meta to suspend new contractual terms that prohibit third-party AI providers from using the WhatsApp Business API. The decision follows a complaint filed by AI companies Factoría Elcano (Luzia) and Brainlogic AI (Zapia).Brazil’s competition authority on Monday ordered Meta, the owner of WhatsApp, to suspend new contractual terms that prohibit third-party artificial intelligence providers from using the WhatsApp Business application programming interface, or API....

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