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South Korea to require local representatives for large foreign e-commerce operators

By Wooyoung Lee ( December 30, 2025, 07:12 GMT | Insight) -- Major foreign e-commerce platforms will be required to appoint local representatives in South Korea responsible for handling consumer complaints, resolving disputes and cooperating with antitrust investigations, under amendments to the country’s e-commerce law passed by the National Assembly this week. The changes are expected to affect fast-growing foreign platforms, including Chinese e-commerce operators such as Temu, AliExpress and Shein, which have gained popularity among South Korean consumers.Major foreign e-commerce platforms will be required to appoint local representatives in South Korea responsible for handling consumer complaints, resolving disputes and cooperating with antitrust investigations, under amendments to the country’s e-commerce law passed by the National Assembly this week....

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