Worker Accuses Outsourcing Co. Of Pay Errors

By MJ Koo · June 23, 2026, 2:56 PM EDT

A former customer support worker has sued a business process outsourcing company in Massachusetts federal court, alleging the company shortchanged workers on overtime and paid them late because of its semimonthly...

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Documents

Case Information

Case Title

Gagnon v. TPUSA, Inc.

Case Number

1:26-cv-12831

Court

Massachusetts

Nature of Suit

Labor: Fair Standards

Date Filed

June 22, 2026