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Retail investors should have access to fair, efficient complaint procedures, Iosco says

( January 27, 2021, 14:06 GMT | Official Statement) -- MLex Summary: Retail investors in financial markets should have means of complaining that are fair, transparent and efficient, and they should be able to resolve disputes without resorting to litigation, the International Organization of Securities Commissions has said. Complaint handlers should have adequate manpower, with data used to support education and enforcement, Iosco said.Press release follows. Guidelines attached. ...

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